Hello, I'm
Financial Professional
Experienced Bank Teller & Accountant with a passion for financial accuracy, customer service excellence, and meticulous attention to detail.
Professional Profile
Who I Am
I am a dedicated financial professional with extensive experience in banking and accounting. My career has been built on a foundation of accuracy, integrity, and exceptional customer service.
With a keen eye for detail and a passion for financial management, I excel in handling complex transactions, reconciling accounts, and providing personalized financial guidance to clients.
I am committed to continuous learning and staying updated with the latest financial regulations and technologies to deliver the highest standard of service.
Experience
5+ Years in Banking
Education
Bachelor's in Finance
Location
New York, NY
Availability
Open to Opportunities
Professional Experience
Senior Bank Teller
- Process an average of 150 customer transactions daily with 100% accuracy
- Train and mentor new tellers on bank procedures and customer service
- Identify and resolve discrepancies in daily balancing within strict timeframes
- Recommend appropriate financial products based on customer needs
Accountant
- Prepared and analyzed monthly financial statements for 15+ clients
- Reconciled accounts and identified discrepancies for resolution
- Assisted with tax preparation and filing for individual and business clients
- Implemented new accounting software that improved efficiency by 30%
Junior Bank Teller
- Processed deposits, withdrawals, and loan payments for customers
- Balanced cash drawer daily with 99.9% accuracy
- Assisted customers with account inquiries and problem resolution
- Contributed to a 15% increase in customer satisfaction ratings
Professional Skills
Technical Skills
Soft Skills
Certifications & Training
Key Projects & Achievements
Branch Efficiency Improvement
Led a team that improved transaction processing time by 25% through workflow optimization and staff training.
Customer Service Excellence Program
Developed and implemented a customer service training program that increased satisfaction scores by 18%.
Financial Reporting Automation
Implemented automated reporting tools that reduced monthly closing time by 40% while improving accuracy.
Budget Analysis Project
Conducted comprehensive budget analysis for small business clients, identifying average savings of 15%.
Contact Me
Contact Information
Feel free to reach out to me for any inquiries about my services or to discuss potential opportunities.
laiheangho2@gamil.com
Phone
(+855) 96 266 0026
Location
Siem Reap. Cambodia